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Frequently Asked Questions
General
According to Arkansas state law, we are unable to purchase the alcohol on behalf of the client. The client is responsible for the purchase of alcohol, however, we will assist you through the entire ordering process. We can provide pick up/delivery of alcohol, as well as returns of any un-opened or damaged containers for a 100% refund to the client. We work closely with our own local liquor shop, offering our clients a 10% off discount on all liquor and wine purchased through us.
At the time of signing, a $350 non-refundable retainer is required to reserve your event date. The remaining balance is due 30 days prior to the event.
If the client cancels the event or terminates the agreement within 30 days of the scheduled event date, the remaining balance will still be owed to Vine and Vespers, unless both parties mutually agree to alternative terms in writing.
After you complete our questionnaire, our team will reach out as soon as possible to verify your information and schedule a time that works best for you. During this follow-up, we’ll review your responses together, answer any questions, and go over any important details to make sure everything is accurate before moving forward. This helps us care for every detail, avoid mistakes, and provide you with the best possible Vine and Vespers experience.
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